Customer Testimonials

Thank you for keeping an eye on this order for me. You have lived up to and beyond all of the testimonials written about the customer service for your company. Every time I am looking for something for the new home I will be checking out your web site first. In fact I have another order partially started for pictures and possibly occasional tables. All I can say is "wow" and thank you, thank you, thank you!!-Diane (Weeki Wachee, FL)

Thank you so much! The piece was just too long. I loved it but it wouldn't have fit where I need it. I will look at something smaller through your website. Thank you again! You have amazing customer service and definately makes me want to buy from you guys in the future!-Jaimee (Alpharetta, GA)

Just want to thank you for your speedy response and on resolving the problem of the damage flower. I am total sold on Bronson Design and will highly recommend your web site and studio to all my friends and family to shop at your place. I also will be a faithful shopper. Again Thank You so much for taking care of my problem.-Jill (Newhall, CA)

I am an independent designer and do a lot of online ordering. Bronson Design is by far one of the most convenient, timely and professional services I have encountered. Customer service was EXCELLENT when needed and provided me with friendly expert assistance in all cases. CHEERS to the Bronson family for providing us all with beautiful, QUALITY inventory to choose from with exceptional service on top of it!!-Cindy (Stockton, CA)

At first I was skeptical of ordering my lamp online, without seeing it in person, but I had been shopping around for about a year (with the help of an interior decorator) and couldn't find anything I liked. When I saw my lamp on your website, and the picture and description were so clear, I knew I had finally found what I was looking for. I quickly sent the link to my interior decorator and she said to go for it. I did, and have no regrets. The lamp is beautiful and compliments our family room decor perfectly. Best of all, however, is that my husband likes it too. The lamp arrived in less than a week and it was packaged very securely. I would never hesitate to make another purchase from your company and would gladly recommend you to family and friends. Thank you! -Mary (Albuquerque, NM)

Thank you for making this such an easy resolution! Your professional and courteous handling of my concerns is over the top! I will continue to shop with you in the future.-Barbara (Leland, NC)

Bought two Uttermost mirrors for our recent bathroom remodel. They arrived promptly and in tact! Great service, easy to navigate website and fair pricing - we are very pleased with the mirrors and with Bronson Design Studio.-Donna (Cranberry Township, PA)

I recently ordered 4 Uttermost botanical prints from Bronson Design. One of the prints had shipping damage to the frame. Unfortunately, it was pretty much right in the center of the print. I notified customer service. He asked for a picture of the damaged print so he could contact Uttermost for replacement. By the end of the week I had received my new print! Even my husband couldn't believe how quick the response had been. I will continue to shop at Bronson Design, not just for it's outstanding selection of home decorating items, but NOW also for its excellent customer service!-Catherine (Shorewood, IL)

I have to tell you, we got hooked on Uttermost items through our local store and originally bought items through them. Once we started searching online and found Bronson Design, we've since bought everything through your company. The items come in a fraction of the time and you've always been extremely easy to deal with. Thank you!-Maria (Glastonbury, CT)

We are remodeling our bathroom and needed a large framed mirror with a touch of gold in it. The one we ordered was an Uttermost. Your company was significantly less expensive than other places we looked. We ordered the mirror and it came in a few days -- driver carried it into the house and let us open it for inspection. Everything was perfect. We had the mirror hung last week and are very happy with it. I will certainly recommend your company to my friends. Thank you for your excellent service.-Anonymous

I wish I had known of Bronson Design Studio sooner. I am really impressed with the service, the brands, the product selection and both the website and facebook page..and the blog too! I guess I am a fan.-Linda (Derby, CT)

You rock!!! Thank you so much for the extra attention and extra effort to meet my deadline! I'm so glad I picked you all for this order! -Joe (Richmond, VA)

While remodeling my bathroom, I was having problems finding some sconces. I found out about Bronson Design Studio through the internet and am so glad I did. The customer service was excellent and they were able to get the exact product I needed. I had been told from other companies that the item was not going to be in stock until late October or some said by December. Believe it or not, Bronson had it sent to me within the week and I did not even pay shipping charges. What a wonderful company to deal with and when I ever need any other lighting for my house, I see no reason to buy from anyone else.-Bobbie (Birmingham, AL)

I received the Tramp Art Trapezoidal Mirror from Currey & Company and it’s just amazing. I have a lot of art and this piece exceeded my expectations in terms of construction quality, appearance, and design. Interestingly, I had to reverse the mounting bracket and block because I mounted this mirror small end up in order to fit between two lights in the bathroom. It absolutely makes the room. On the shipping side, it arrived in perfect shape, packaged within an inch of its life. A+ for Bronson Design and Currey & Company - and that’s a rare grade coming from me!-Charlie (Northfield, IL)

I am not usually an on-line shopper so this experience has been a first for me. Thank you for your assistance. I will definitely recommend your company to others. Your prompt service and attention to this matter is appreciated. Looking forward to future purchases!-Stephanie (Grosse Pointe Farms, MI)

Thank you...Rest assured that I will put Bronson Design Studio on my short list of vendors I highly recommend.-Adrienne (New York, NY)

I had a wonderful experience doing business with Bronson Design Studio and would definitely recommend them to anyone. I called multiple stores online looking for a specific mirror and to see if anyone would expedite my order (I needed it in 4 days). After calling 3 other stores in which all would not rush ship, I came across Bronson as one of the suppliers of this type of mirror. The gentleman I spoke with took my number so he could call the warehouse. Within 10 minutes he called back saying they had it and would expedite it for me. I placed the order directly with him then and the rest is history. And not to mention this was right before closing time. Its hard to find businesses that take care of their customers like Bronson and I just wanted to commend them on their service. Thank you!-Britney (Pensacola FL)

The gorgeous lamp just arrived and as I suspected, it is perfect in every way for the space (color/design, etc.) Thank you so much for your personal attention to this order, you can be sure I’ll be back shopping with you in the future!-Kelly (Castle Rock CO)

I had a great experience with Bronson Design Studio. I was shopping for a light and was having a hard time narrowing down which one to choose. They had a great selection on their site and also very competitive prices. I called about a few of the items and they were SO NICE on the phone. I ended up buying my final light from them and it was easy and came as scheduled. I will definitely use these guys again for lighting or other items given their great selection, pricing, and service.-Sireesha (Brooklyn NY)

Excellent customer service. My product was a new item, not yet available by the manufacturer, and I received an e-mail from Bronson reminding me of the later delivery date, confirming I was okay with that, and letting me know that my credit card would not be charged until the product shipped. Wow.-Robyn (Southlake, TX)

Absolutely wonderful!!!! I purchased a large wall mirror that I had selected from another web site. Not only did Bronson beat the competitors price, but they shipped it for FREE!!! We hung it on the wall yesterday. It is absolutely beautiful. I will definitely shop with Bronson Design Studio again, and recommend them to everyone!-Allie (Northport, AL)

I was apprehensive about ordering HE-17114, the Abstract Metal Sculpture. I thought it might not look really great (it's not one of Howard Elliott's more expensive sculptures); but it's fabulous. I have a narrow wall (35 in.) in the dining room that leads into a short hallway. I put it against that wall, and it looks fantastic there. Couldn't be more pleased!-Charlene (Hoquiam, WA)

I'm writing to tell you my initial experience ordering a substantial decorative piece for our home via the internet was really terrific. To start with you matched the price of the mirror, then once I placed the order I was able to track it (and count down the days in excited anticipation.) Then the mirror was packaged well for shipping and it arrived undamaged, right on schedule! That is what I call a quality customer experience, so kudos' to all involved in the sales, order, shipping and delivery process!-Marty (Kansas City, MO)

We received the replacement stool today. I'm waiting for my husband to come home to open the box inside the box (they packed it very well), but wanted to thank you for your efforts. Your company has been a pleasure to work with. We recently purchased a new home, and as you might expect, have been dealing with a lot of online sellers of furniture and other items. Bronson has without a doubt been the most responsive and has demonstrated superior customer service. I will recommend your site to anyone who asks where we got our stools and will hopefully be able to purchase from you again in the future.-Betty (Virginia Beach, VA)

I was able to purchase a lamp that I had been looking for quite a while and to find that it was almost $200 less than another retailer was a bonus. Easy to order, shipped immediately, a great site.-Jackie (Framington Hills, MI)

I received shipment on the Butler's Jewelry Chest and it is lovely, just lovely. I am so pleased. You have a new loyal customer. I will tell my friends, as I grew up in NJ (Haddonfield) & have strong ties there as well as Calif.-Mary (Manhattan Beach, CA)

The website offers a perfect representation of the product that was delivered. I had difficulty locating the mirrors I was looking for at other sites and when I contacted Bronson they were personable, helpful and kept me updated on order status. Would definitely recommend to friends and will shop there again.-Kathleen (Cary, NC)

Bronson Design Studio is awesome. When I moved from DC to Denver, I had to purchase a new coffee table for my new apartment and BDS had not only a great selection (including the coffee mirrored table I'd admired elsewhere for over a year), but the table I wanted was available at a great sale price and saved me several hundred dollars over other furniture stores and dealers! Add to that the BDS uses a good shipping company that also provided great customer service when I had questions about delivery, it's even better still. The glass table arrived without breakage in a very timely manner--and the shipping was free! AWESOME! I would definitely shop with them again!-Lauren (Denver, CO)

Great product! Exactly as pictured. Best price I found. Free shipping. Lightning speed delivery!-Sabrina (Madison, MS)

A new neighbor, who is a decorator, recommended the beautiful items from Bronson Design Studio. I wanted a floral design and had a difficult time deciding due to the many lovely choices. When I ordered, the first one was damaged in transit and Bronson Design took care of the problem. My new arrangement arrived quickly and in perfect condition. Now I'm shopping for my next purchase and recommending Bronson Design Studio to all my friends. They have provided THE MOST wonderful customer service!-Judy (Sparta, GA)

The distressed wood/metal ferns that we purchased for our daughter and son-in-law are magnificent. Described to a T, they are on time and in perfect condition. Thank you, Bronson Design, for a wonderful shopping experience.-Lynn (Hendersonville, NC)

I would like you to know that I am just delighted with your company. Your customer service is unbeatable, prices and selection are too! Thank you for all your help and you can be sure that I will recommend you to anyone and everyone. -Amy (Beechhurst, NY)

Sent questions about an item to their customer service email address and within 15 minutes I had a response indicating they would have to contact the manufacturer for the answers. The next day I received the answers to my questions and placed my order for the item. Received the item 6 days later in perfect condition and installed as a surprise to my wife who loves it. Excellent pre-sale customer service and will definitely do business with them again in the future.-Bob (Nazareth, PA)

I ordered a mirror for my powder room that is just right. The style and size work well over the vanity, and the quality is as I expected. The mirror arrived in great condition and was received within a reasonable amount of time. I was impressed with the variety and number of choices offered on the website. I would definitely use Bronson Design again and would recommend them to anyone.-Donna (Los Angeles, CA)

I would highly recommend Bronson Design Studio. My purchase was high quality artwork, and their website reflected what it looked like very well. They had not only the best price, but the best customer service policy as well, just in case I didn't want to keep my purchase. The ordering process was simple, their delivery efficient and they kept me informed the whole way. I would buy from them again in a heartbeat.-Tiffany (South Riding, VA)

Very easy to do business with. The item I ordered was not in stock initially, but they kept me apprised by email of my order status. The item (a large mirror) was packaged well and arrived without incident. Their price was competitive with other online merchants. Highly recommended!-Lynn (Omaha, NE)

We are extremely happy with our lamp! It matches our living room decor and we have received many compliments. Ordering online is sometimes difficult, but Bronson Design's website is accurate. Order was received exactly when told it would be. I have recommended them to some friends and if in the market for another lamp, I will certainly go to Bronson Design first.-Debra (Topsham, ME)

Customer service and follow-up was awesome. We dropped an exterior light and needed replacement glass. Bronson contacted the manufacturer and had the replacement pieces sent from the factory distributor for very reasonable prices. Their follow-up and monitoring of the shipments was very much appreciated.-Brian (Pacific Grove, CA)

My sister and I found an Uttermost mirror we loved for my bedroom. I checked around on the net and was happy to find Bronson Design Studio since they are in New Jersey and I am too. I prefer supporting a local merchant whenever possible. Their price matched the lowest price I found anywhere else, lower than some. I checked their rating on BBB and found it was excellent. Now I know why. It was easy and I love my mirror.-Mary Ellen (Margate City, NJ)

I recently ordered two items from Bronson Design Studio online and could not have been more pleased. Their site is user friendly as are their prices. They carry high quality items at a great price and offer the best online customer service that I've found yet. One of the items had been damaged in shipment from the manufacturer and Bronson arranged for shipping a new one and for a pick up of the damaged item. Pleasant, cooperative and pro-active. What a great place to shop!!!-Amy (Naples, FL)

We are very happy with our order and have told three friends of our good experience.-Casey (Urbandale, IA)

I had a wonderful experience with this business! The item I ordered was damaged during the shipping process, and they immediately sent out a replacement. The customer service department responded to my e-mails within an hour or two, not the next day like most vendors. This was truly one of the most pleasant online shopping experiences I've had!-Allison (Tyler, TX)

They went out of their way to help me. The items arrived much earlier than I expected. What a nice surprise. I would definitely order from Bronson Design Studio again. -Connie (Greenwood, SC )

Mirrors arrived yesterday and they are beautiful. They are going to look great in my new bathroom. Thank you Dave and Barrie so much for your help. I will definitely use your company again. -Irene (East Williston, NY)

Bronson delivered my order within a very short amount of time from when I placed my order! My beautiful lamps arrived in perfect condition and were exactly as pictured on the website! -Stephanie (Ashburn, VA)

Was very pleased with the customer service. I called to see if a product could be delivered by a certain date and I was told that the items were in stock in a West Coast warehouse and it was due to arrive in their East Coast warehouse by April 8th. I needed the product by April 12th. They said they would prefer to ship from the East Coast because that was closer to my home, but in any case they would make every effort to get the product here by the date I had requested. The item got here way before my expected date. I'm assuming they shipped it from the West Coast warehouse. I thought this was very nice, since they paid for the shipping and I did not have to pay any extra and got my product in plenty of time. -Gisela (Huntingdon, TN)

I received the mirrors and they are PERFECT!!! I am attaching a picture--I am so pleased and thank you again for your help! I will definitely use your company again! -Kathy (Stantonsburg, NC)

I am very pleased with my shopping experience from start to finish. First, the elegant and unique selections were a rare find. I was looking for table lamps on several sites and at several stores until I came upon the selections here, and the Carolyn Kinder collection caught my eye right away. The clear, close-up pictures on this website are helpful and the lamps are just as beautiful in person. I was pleased to receive info by email right away when my order was received and when it was shipped. The lamps arrived on the day expected. They make the room look so warm and inviting. Great! -Marguerite (Trafford, PA)

I usually do not write reviews or recommendations, but I had such a GREAT experience with your company. My husband and I admired a floor lamp advertised in a high-end magazine. I tore out the page and saved it, but really I was thinking it was out of our price range. After a thorough search of websites, we chose because of the clarity of the images, the complete descriptions, the low price AND free shipping, and the ease of navigating the website. Delivery was fast and we received a truly beautiful product. I highly recommend for your purchase. -Cheryl (Niskayuna, NY)

My first purchase from Bronson Design Studio was an Uttermost subsequent order was an Uttermost floral arrangement. Both products are amazing and the prices were the lowest I found online. However, even more important was the EXCEPTIONAL service! I have been dealing with Dave who is no less than wonderful! My emails were answered amazingly fast...he really gave it a personal touch. Although these were my first two orders, he made me feel like I was a customer for an old friend! I absolutely would not hesitate to buy anything from Bronson Design Studio! - Maria (Wantagh, NY)

Thank you! It is soooo refreshing to have such a wonderful experience ordering online--you and your company are to be applauded! - Kathy (Stantonsburg, NC)

Just wanted to drop a note to let you know the mirrors arrived yesterday and we are more than pleased with our order. They're beautiful and will fit our design needs very well. Thanks so much for your great customer service! The fact that they arrived even earlier than expected was a bonus! I will definitely recommend you to my friends! - Theresa (Homosassa, FL)

My lamps came today!!! I wasn't expecting them until late next week. Great job! They are perfect for my new taller end tables, and the wall sconce will replace a swag lamp. They are heavy and very well made. You also saved me over $30. Yours was the lowest price I found. Thank you so much!- Linda (Maryville, TN)

You are the best, really! Have some friends in Naples Fla that are trying to decorate their new home and they are now visiting your site to order ... I told them about you and how good the service is, that's very important to people because it gives them a sense of ease...

....thanks again, you are great, and everything we ordered from Bronson, which is, and was a lot, it all looks great, very pleased with your products and your service.- Joe (North Caldwell, NJ)

Although the 2 mirrors that I ordered were "out of stock" at the time, Bronson kept me informed of the progress on the order and did not charge my credit card until the order was shipped. Bronson never failed to promptly reply to any of my many emails to them. I feel that Bronson Design Studio operates in a very ethical manner. I received my mirrors in excellent condition and am very happy with them!- Kenia (Albuquerque, NM)

This was my second order from Bronson Design Studio and it will not be my last! I heard back right after I submitted my order; they let me know the items were on backorder and the expected date they would be shipped. My order came earlier than expected and was in perfect condition. Really great service and the prices are exceptional!- Elli (Woodstock, IL)

We are very pleased with the mirror purchased from Bronson. It is exactly as described and looks simply gorgeous in our new bathroom. Communication was easy and we would definitely do business with them again in the future.- Judy (Deer Park, NY)

I recently ordered the Gotham mirror from Bronson Design Studio. Even though it was beautiful, the scale was not right for the space. I e-mailed Dave at Bronson and was pleasantly surprised at the quickness of the response. I told him I would like to return the mirror and order another one. He said no problem and e-mailed detailed instructions on the return and called the company who supplied the new mirror I wanted to order to see if it was in stock. He even commented that a rep of the company had purchased the mirror herself and it was beautiful. Dave e-mailed precise instructions on how I was to handle the return. Everything went smoothly. Dave even e-mailed me to say the original mirror had been received by the supplier and a credit had been issued. I received the Tampico mirror and it is gorgeous and fits perfectly!!! I would not hesitate to order from Bronson in the future. They are extremely professional and trustworthy. This is so important when ordering on line. I have already recommended Bronson Design Studio to a friend.- Maureen (Columbus, OH)

My order arrived very quickly, sooner than expected actually, and was in perfect condition. The item was exactly what I was looking for, and was absolutely beautiful. Thank you, Bronson Design Studio!- Theresa (Largo, FL)

We were very pleased with the service received from Bronson Design. Things happen and when something goes wrong, ie one of our 2 lamps was received damaged, it is so nice to have it resolved with no fuss. Our second lamp arrived quickly and in perfect shape. A nice company to work with.- Susan (Marco Island, FL)

Thanks for the tracking information on the chandelier .. and thank you so much for your help yesterday. It's a pleasure to do business with people - when they handle matters the way you do. I appreciate what you've done.- Harry (Richmond, TX)

I recently purchased a Uttermost pendant and was pleasantly surprised I received it well before the promised ship date. I love the pendant and the excellent customer service. I would highly recommend!- Geneva (Frederick, MD)

I am writing to share the experience I have had with Bronson Design Studio. My husband and I love Uttermost products and I was very excited to find this wonderful website with a great range of products at excellent prices. We have bought several items and enjoy them immensely in our home! Most recently, I purchased an Uttermost lamp that was sent with a missing lampshade! Disappointed, I contacted the company and received a timely response from the owner, Dave. He immediately reassured me that it was a mistake and noted that it will be corrected. Shortly thereafter, he followed up personally with the UPS reference number and updates as to when I should expect the shade. In such a competitive market, product quality is often not enough. Bronson Design Studio provides quality products and service which certainly will contribute to customers, like myself returning again and again. Keep it up!- Rukhsaana (Dublin, CA)

If a company does not provide good customer service, we will discontinue our business with them regardless of the the quality of the products they provide. Bronson Design Studio provides excellent customer service, and that is why we will continue to do business with them. We appreciate receiving status updates on our purchases and order tracking. Unlike other online companies, you never feel that your order is lost in cyberspace. We are so glad that we discovered Bronson Design Studio and their excellent product lines.- Mark (Bedford, NH)

Just wanted to tell you that I have received the 2nd mirror and I love it! It is just what I wanted! Thank you so much for your wonderful service.- Carolyn (Knoxville, TN)

Outstanding service. Helped me preorder sconces that were not available on the East Coast but could be shipped from the West Coast. They kept me informed of the delivery date which arrived ahead of schedule! 5/5 service!- Keith (Hatboro, PA)

The mirror came on Thurs(?) Friday(?). On time, what ever day that was. It was packed like Russian nesting dolls. 3 boxes!!! I had to call for help to extract the mirror. But... it worked. The mirror was just great. Thanks for all of your help!- Michelle (Spring, TX)

I searched everywhere for a particular lamp... You had it at a great price and sent it out immediately... I love it.. and your service.. I will be back!- Terri

Love, love, love my lamps!!!!! I'm in the middle of re-doing the living room and those lamps are so perfect! The main reason I came to your site was the price, it was the best one! You sent them right away and they were exactly as pictured, love your web site will shop again soon! - Kathye (North Granby, CT)

100% positive experience. They had the best price on the mirror, they were good communicators, prompt delivery, and we like the product very much.- Mary (Manchester, VT)

Item arrived yesterday on time and in good condition. It was a pleasure in doing business with your company. You were the only ones that had the mirror in the size and style that I needed. Thank you.- Richard (Calumet, MI)

I love my Uttermost mirror. I am very pleased with the product, service, and the price. Thank you!- Lana (Theodore, AL)

I received my order of the Uttermost Birds and Florals this morning, and I owe you a debt of gratitude! I found this set of oil reproductions months ago, but was unable to purchase it at the time (the economy being what it is...). By the time I was able to make the purchase, it had all but vanished—another online storefront said they were available, but weeks after I placed my order I received an e-mail that they were out of stock and no longer available.

For whatever reason, I continued a search that brought me to your Web site. When I e-mailed to ask about the availability of this set, my customer service request was answered promptly, and with the best news I'd heard yet. I placed my order, and I am happy to be a satisfied customer.

I think people are more apt to e-mail when they are unhappy, so I just wanted to say THANK YOU! I will begin subsequent searches for home decor at your Web site.- Andrea (Downers Grove, IL)

Thank you for your quick response to this issue. It is nice to see that some companies still care to provide great customer service. I wish others would take a page from your manual.- Richard (Bedford, NH)

I loved dealing with Dave. He knew I needed something by Christmas, so he made calls to see if it was possible. He really kept an eye on our order, and it arrived well on time!- Doy (Toledo, OH)

Thanks for your help. You have been most kind. It is a real pleasure to do business with someone like you and your company. People that actually care about other's satisfaction. It is rare to find, these days.- Mark (Port Washington, NY)

Looked all over the net for a hard to find item and found it here. AMAZING personalized customer service. Best I've ever had from a web store. The item arrived damaged, however, these folks very quickly arranged for a new one to be sent. Also they matched a price I had seen on the item. I was EXTREMELY pleased with the overall experience.- Stephanie (Los Angeles, CA)

I saw Uttermost products in a high-end house on a Tour of Homes. Bronson's price beat every store in town. I love my new fireplace iron cover! Price was right, website easy to use, shipping quick. Thanks!- Myra (Baton Rouge, LA)

The Uttermost canisters are beautiful! Delivered in perfect condition. Thank you.- Jackie (Seville, OH)

I ordered an Uttermost lamp - the price was great, the ordering process was courteous and professional, and my lamp is beautiful. I will be ordering again from this company.- Mary (Media, PA)

Fabulous customer service, fast shipping and wow, I love the lights. Thank you again!- Cindy (San Francisco, CA)

Wow, you are incredible. I am in awe of this type of customer service. When I lived in New York I was a practicing Designer who worked for builders of high end custom homes. You would have made a fortune with your customer skills. Now I live in Florida and finding great accessories like you sell is impossible, the reason I ended up on the internet. I know you have spent a great deal of time on this already and I must say that I am very impressed with every aspect of dealing with you. I would not hesitate to purchase from you or recommend you in the future.- Deb (Ormond Beach, FL)

Just wanted to let you know that the finial arrived and as beautiful as the lamp was without it, it's now stunning! Thank you so much for taking care of everything. Your customer service is A-one!!!- Gwen (Jackson, MS)

Great item, fast shipping, excellent communication- Maria (New York, NY)

It was absolutely wonderful working with this company. My sales rep Dave was extremely nice. He kept me informed with my order as promised. My delivery was quick and prompt. It was packaged tight not even a dent in the boxes. Thanks sooo much. My mirrors are beautiful.- ToniAnn (Staten Island, NY)

I was tentative about ordering lamps over the internet, but they were packed with care and arrived in perfect condition. They are even prettier in person. Your customer service was a bonus!- Nadine (Cedar Grove, NJ)

I am very satisfied with my mirror and the excellent service. My mirror arrived earlier than expected and in excellent condition. I will use your company again and be happy to recommend you to my family and friends.- Nadean (Tampa, FL)

We are so very pleased with our purchase in every way. The delivery time was incredible--ordered on Monday at 3 pm and on my doorstep at 3 pm on Friday. The quality exceeds our every expectation. It is beautiful and we are so excited. Awesome purchase experience overall!! Thanks. We will definitely check you guys out again!!- Denise (Lexington, SC)

Our Murray Feiss floor lamp arrived and we assembled it this morning. It is lovely and perfect. Thank you, thank you, thank you for finding what was possibly the last one of these in the country. Know that I have the name of your company in my file and will call when/if I need great help in the future.- Ruth (Puyallup, WA)

The mirror is on the wall and looks great. Thank you for your interest and assistance in getting the correct mirror to my home. It is unfortunate that your competitor did not follow through in the end, especially after asking us to email pictures of the mirror that we received so that the warehouse could research the problem. I never received an apology and, of course, had to pay my credit card bill way before a credit was received since it took weeks for the mirrors to be picked up. Interesting that the CEO sent a follow-up questionnaire (routine, I know) regarding my order experience and I never had a reply from that feedback. Oh well, their lack of great customer service was your gain.- Janet (Hampton, NH)

We're in the process of remodeling our bath and we're still trying to decide on the vanity mirror -- one large one or two small ones. You have some very nice mirrors and I'm finding your prices to be reasonable. And so far, the customer service is superb!- Barb

Thanks for your assistance. I am so enjoying the Matthew Williams Amani armchair! It couldn't be more perfect. Thank you for having such beautiful pieces available.- Diane (Melrose Park, IL)

Wow, I received the sconces already! I must commend you and your company on your excellent service. Many thanks!- Peter (Studio City, CA)

Got the mirror and it looks great. Although it's a cheval, we mounted it on our dining room wall. Stunning! Think I'll order another mirror. Thanks for the speedy delivery.- Jeanne (The Dalles, OR)

Wow, got the mirrors and they are just so beautiful. The measurements were exactly as stated and they look fantastic. Great service and the delivery was great.- Jan (San Antonio, TX)

Thank you! We just received the "Faith" mirror. It is perfect! It is exactly what I needed for my design for this's beautiful quality and exceptional. My husband unpacked it for me and commented on how excellently it had been packaged and needless to say, it arrived in perfect shape. Thank you so much!!!!!- Joanne (Lancaster, PA)

Thank you! The lamp arrived within 5 business days of order and is in beautiful condition. We are very pleased and will do business with your company again!- Linda (St Augustine, FL)

Excellent service. Easy to work with. Product arrived earlier than expected. Would and will do business with Dave again.- Robert (San Diego, CA)

Thank you for the great customer service. Bronson Design Studio gets an A+++ from me and goes into Favorites. I will also send a link to your site to my project managers for future reference. Below is my business contact information [removed for privacy] in case you want to add us to your promotions list. I use this Yahoo account to help control the volume of solicitations I get in my main email account. For companies with customer service like yours, I want to hear from you.- Ken (Jupiter, FL)

My Uttermost order came in no time and in great condition. I am very pleased with the product and the service received by Bronson.- Kathy (Wyomissing, PA)

I cannot tell you how much I appreciate your timely response and customer service. I was sure I would encounter at least 2-3 months of "this & that", "send it back", "file a claim", etc. There is no doubt I will be shopping with you in the future. Thank you again.- Jere (San Antonio, TX)

I just received my Uttermost "Trojan" lamp and I can't begin to tell you how pleased I am. It is simply magnificent! Looks exactly right with my decor and is of such quality...actually puts a couple of other things to shame. Oh well, I may just have to buy another Uttermost lamp from Bronson Design Studio. Thanks again for offering such a great selection of quality merchandise at very fair prices. I will be back for more.- Maureen (Pell City, AL)

Thank you so much for getting the desk lamp to me in such a timely manner. I will never forget your great customer service and I'll refer all my friends to you. The lamp is lovely---exactly the right type and shape for the space.- Kim (Chevy Chase, MD)

Thanks. In a world full of poor customer service, Bronson is a pleasure to do business with.- Michael (Indialantic, FL)

Thank you very much!!!! The chandelier is as perfect for the space as I thought it would be!!!! You have been great to work with!!!!- Mary (Sudbury, MA)

Received my order in a very timely manner. It was packaged very well. The large perfume bottles look fabulous on my counter top in my master bath.- Vicki (Winton, CA)

I couldn't wait to e-mail you this morning, my Cadelaria Table Lamps came yesterday and they are absolutely stunning, they looked nice in the picture but are beautiful in person. The craftsmanship on them is perfect, the shade is gorgeous, they really make a statement. I had my husband hang the mirror also and together it looks soooo nice, I can't believe that's my dining room, it looks like it belongs in a magazine. If I get a picture I will e-mail it over to you. I was very satisfied with everything, I will be purchasing more when I decorate my living room. Thanks again for all your help, have a great weekend.- Anne (Bloomfield, NJ)

Hi, the light arrived yesterday afternoon, perfect condition, and my husband loved it! The service from Bronson Design Studio is exceptional and in such an impersonal world, such a wonderful personal touch. Thanks for making this purchase so pleasant.- Kathleen (Nashville, TN)

I received my DeMonte mirror and I love it - it's beautiful, looks just like the picture. And Wow - what great service. I'm glad I contacted you about the missing hardware. My co-worker couldn't believe how fast you got back to me, she said "with that type of service you'll always go back" and it's true, before shopping anywhere else I will always check your website first. Thanks again for all your help.- Anne (Bloomfield, NJ)

It was a real pleasure working with you and I wish you nothing but continued success with your Company. I can assure you I will recommend you to my friends.- Mark (Monkton, MD)

Item arrived 2 weeks earlier than said. Someone from Bronson emailed me as soon as I ordered to thank me and to let me know it would come sooner. It arrived in perfect condition. Awesome service.- Kelly (Walker, LA)

Thank You Dave ...for all your hard work into this and for really, truly a terrific shopping experience....hope to do business again....will keep your site on my favorites and check it out often...will also pass on good word to all....Thank you again..enjoy your summer!!- Laura (East Meadow, NY)

Very prompt in sending order, and the art pieces were very securely packed. Excellent seller. I would definitely conduct business with them again.- Becky (Knoxville, TN)

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